Comment: Excellent Service
"Our first ski boots were fitted by the highly experienced and knowledgeable team in the store, who took great care and precision over the fitting process, which was thoroughly explained.. Everyone is so helpful and friendly and very importantly so patient in answering all the questions you have as a novice skier. The fitters were spot on with their initial choice of boots - the first pair they selected, were indeed the pair I bought. The process takes time but the team make you feel welcome and you are not rushed or hassled into making a decision. I had some after sales queries too that were answered swiftly and helpfully. Overall a very positive experience and would highly recommend Filarinskis for an excellent service that feels personal to you as an individual. Thank you Marco and Vlad! Can't wait to try out my boots!"
Feb 04 2013, 12:09 PM by Anonymous
"After finally deciding that my trusty old Salomon snowboard had seen better days, I made the decision to invest in a replacement - following lengthy research, I chose a model from the 2013 Lib Tec range.
Not only were Filarinskis offering the option I wanted (a 157 C2 TRS) at a great price, I found that their staff are approachable, friendly and knowledgeable - Jims advice was balanced, unbiased and valuable - after now having just returned from a week in the Pyrenees with my new board (which performed fantastically) I am confident in my recommendation that Filarinskis is the only place to go if you're after good value and great service!
Feb 03 2013, 12:22 PM by Si...
"My girlfriend needed new ski boots and had already bought her previous boots from Filarinskis. Once more we had 5 star service and I was greatly impressed with the time spent finding the right boots for her. It took her three hours of trying on boots to select the boots including the fitting process. During that time it was explained to me why boots are so important. I am a very novice skier and had already decided I was not going to buy ski boots and continue to hire boots for our up-coming holiday. Overnight I decided that boots are one of the critical elements and so decided to try a fitting the next day to see what the difference would be. I was amazed. I tried on many different types of boots and ended up with a mid range pair of boots. I decided to have them fitted a moulded sole as I was advised I had very high foot arches. Wow what a difference that made to the comfort. I then asked for the boot to be stretched very slightly and without a word this was done. I thne asked to try larger size boot and was given advice why this was not a good idea. I would like to thank Jimmy for his patience and his knowledge. You made a great difference and I am totally satisfied with the service and the advice. The good thing about this shop is that the staff are not on commission so they are motivated to get the right outcome for the customer. I would recommend Filarinskis to my family and friends without reservation and will be using their service once more in the future. Thank you for the great service and your advice on why boots are important. Best wishes."
Jan 26 2013, 11:57 AM by Anonymous
"Mammal Boots were ordered and within 24 hours they were delivered at my designated address. Fitted perfectly, warm & comfortable as well as stylish, making this freezing winter weather bearable. Totally recommend Filarinskis for price, service and quality. RB"
Jan 23 2013, 18:16 PM by Anonymous
"Great price, great product, fast dispatch and a helpful customer service. I would definitely recommend Filarinskis. Ed"
Jan 15 2013, 17:11 PM by Edward Maile
Comment: What Boot Service!
"Whole family bought ski's and boots sometime ago (2006) . Boot fitting fantastic and patient. Each of us suited different boot manufactuers.They even adjusted them later (2009) after my ankle bone changed shape after an accident (not ski-ing!)- had bone removed now!. Still really comfortable. Recommend moulded soles too. Like slippers"
Dec 07 2012, 17:44 PM by Mouldy
"Brilliant website, really easy to navigate, and a nice simple checkout procedure too. My items were dispatched immediately and the postage was free, which is a real bonus! Couldn't be happier with my online shopping experience. Thanks so much!"
Aug 31 2012, 16:12 PM by sal
"What a refreshingly pleasant place to shop. Great attentive service with a smile. Family run with a welcoming family feel. Staff really go out of their way to help and please. I'm now fully kitted out with great kayaks for my family and we are loving it. Thanks Filarinskis!!!"
Aug 04 2012, 09:50 AM by Ed
"I would like to thank Filarinskis for there excellent product knowledge which assured I was buying the right product before I purchased online.
There fantastice service ment that I had my product within 2 days of ordering online and am now enjoying using it.
I shall certainly be shopping with them again.
May 13 2012, 21:09 PM by Becky
"Just wanted to let you know that my goods arrived promptly within a only a couple of days of placing the order. I am very pleased with the Hestra ski gloves - supplied at a keen price and the excellent prompt service from Filarinskis.com. The gloves are a good fit. I will certainly look to use this retailer for future purchases."
Apr 30 2012, 10:52 AM by Michael H
Confident skier now!
"Came here to look at ski boots and came away with the most comfortable pair, which have given me so much confidence on the piste. So much time and care was taken on fitting, and there is a huge range of clothing too, I couldn't resist a new pair of trousers. Looking forward to another visit in the future!"
Apr 17 2012, 22:22 PM by Kate
"Helpful, kind and really really lovely people. I bought bright yellow ski trousers (although went in for black!) but was convinced by helpful knowledgable staff that yellow was more fun, and they were so right. Brilliant holiday mostly due to my ski pants!!!! Oh and friends and snow.
Thanks filariasis xx love Kate I'll be in to buy a yellow kayak soon!"
Apr 16 2012, 16:22 PM by Kate
just a quick line to say many thanks to your sales assist Vlad,my son and i visited your store on Monday 9th April looking to purchase our first pair of snowboarding boots as total novices and the service and advice we received was first class,we will definitely use you again.
Many thanks Rich and Tyler"
Apr 10 2012, 17:24 PM by Rich and Tyler
"just bought a set of Flow bindings in the end of season sale. not only the cheapest i could find, but delivered the next day free!"
Apr 05 2012, 17:18 PM by cookie
"Between myself and my son we have bought three pairs of skis plus boots from Filarinskis over the years as well as assorted other ski gear and bags. The staff have always had endless patience whilst we've chosen skis or boots but not only that an amazing level of knowledge and expertise. My son is now 20yrs and looking for his third pair of skis (when did he get so tall!) but we've moved up to the Midlands and I'm missing having this shop on my doorstep - hence looking at this great new website!"
Feb 19 2012, 21:38 PM by Terri
best ski shop around, with the most helpful staff
"My boyfriend and I have come here a few times to buy snowboard boots and for advice on bindings for him. I recently bought a pair of ski boots with the help of your fab staff- they spent almost an hour helping me out! I have really awkward feet, narrow with high arches and I must say that the new boots have made all the difference to my skiing! Thanks guys, will definately be coming back very soon!!"
Feb 07 2012, 12:19 PM by laura johnston
Comment: Will definitely shop again
"Fast delivery, accurate products and good communication over the phone. I will definitely shop again."
Dec 19 2011, 19:28 PM by Natalia Koroscik
"Exactly as expected; great quality jacket; fantastic price; arrived next day by TNT.
Dec 06 2011, 12:35 PM by Paul Rudman
Comment: Friendly, helpful service
"Filarinskis has extremely friendly and helpful staff. Nothing is a problem for them. I bought ski boots and have the most awkward feet yet Steve spent hours making sure they fitted correctly. Their range is fantastic and they have very good knowledge to be able to recommend the correct products for you. Their prices are competitive and their service is attentive but not pushy. You can browse the shop without someone breathing down your neck trying to get the big sell (or making you feel like you are stealing!) but are around if you need advice or help with anything. A very relaxed and family atmosphere in the shop. Best shop I have been in when buying ski equipment. Totally recommend visiting the shop!"
Nov 15 2011, 15:42 PM by Anonymous
"First time user. Ordered O'Neil Apres ski boots as a present for my partner. Couldn't be more delighted with speed of delivery, quality of order and customer service. Impeccable. Will definitely use again..and again...and again..."
Nov 08 2011, 18:26 PM
Comment: Awesome customer service
"The speedy delivery was great I ordered on the Sunday and they were with me by the Tuesday and then the aftermarket customer service was fantastic and sorted me out right away with some spare laces. Will definitely buy from you again good service goes a long way!"
Nov 01 2011, 10:43 AM by Steve K
"Amazing service, it's a shame all companies aren't like this. Not only was the price the cheapest online for my skis, they were also set up and sent so quick, I had them well within 48 hours from the time I placed my order. I was updated throughout the whole process too."
Oct 05 2011, 16:16 PM by Warren N
"Purchased a pair of ski's today due to excellent service and advice from Steve, and I got a bargain too. :) Well worth the trip to the store in Bosham."
Sep 10 2011, 16:33 PM by Tracy
"Excellent service throughout. Ordered daughters ski's Thursday arrived Monday. Plus you had to contact us to check some details, not many places would bother. We also ordered our daughters helmet Sunday and it arrived Tuesday. Will makesure we tell everyone about you and the fab service you provide. Cheers"
Sep 06 2011, 19:39 PM by john burgess
"Excellent prices, great communication, and fast delivery. A Joy to buy from."
Sep 05 2011, 19:14 PM by Sion Jones
"Ordered skis on Tuesday, arrived Thursday, excellent. Now just have to wait for the snow......"
Aug 18 2011, 11:22 AM by Mark Sims
"Fast and individual help and service; excellent for non-language speaker. Items arrived fastest I`ve dealt companies so far; very pleased."
Aug 08 2011, 17:54 PM by JM - Finland
"I've ordered a few items off here in the past two weeks. Not only have Filarinskis been the cheapest supplier in the UK (by quite a bit), they've also dispatched the item immediately and I've got my stuff the next morning. Perfect and I'd always come back here if I needed anything!
Cheers guys, keep it up :)"
Jul 29 2011, 14:12 PM by Tim Lardner
"Ordered on Monday, recieved my order on Tuesday! Excellent prices with an amazing service, thanks again!"
Jul 12 2011, 12:40 PM by Linda Harris
"Received today, thankyou very much for your super service. Have recommended you to several of my colleagues who are coming on this trip."
Jun 15 2010, 10:01 AM